Frequently Asked Questions
Ordering Made Easy
Q: How do I order Pezula Golf merchandise online?
A: It’s easy – browse our Pezula Golf online shop, add items to your cart, and check out securely. We’ll handle the rest while you work on your swing.
Q: Do you deliver outside South Africa?
A: Yes! We ship golf apparel, gear, and accessories both locally and internationally with Courier Guy. If you’re outside SA, email us for a custom shipping quote.
Q: Is online payment secure?
A: Absolutely – our Shopify checkout uses encrypted payments for maximum security. Your information is safe and protected.
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Shipping & Delivery
Q: How long does delivery take for Pezula Golf products?
A: Collect at the Pezula Championship Golf Course Clubhouse (1 Lagoon View Drive): Ready within 1–2 working days – faster than your next golf weekend!
Nationwide Delivery: Free shipping for orders over R1,000. Most golf gear orders arrive in 5–7 business days, location dependent.
Busy Periods: During Black Friday sales or the festive season, allow a little extra time.
Q: What are the shipping costs?
A: Shipping fees are calculated at checkout. Spend over R1,000 and enjoy free delivery across South Africa.
Q: Can I track my parcel?
A: Yes – every order comes with a tracking link so you can follow your golf gear delivery until it arrives.
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Returns & Exchanges
Q: Can I return or exchange Pezula Golf products?
A: Yes – you can return items within 7 days provided they are unused, unworn, and in their original packaging. For non-defective products, return and re-shipping costs are the customer’s responsibility.
Q: How do I start a return?
A: Email our customer support team at admin@pezulagolf.com with your order number, or fill in our Contact Us form with the details and we’ll guide you through the return process.
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Products & Vouchers
Q: Are all products official Pezula Golf merchandise?
A: Yes – we only sell authentic Pezula Golf apparel, accessories, and branded gear.
Q: Can I buy Pezula Golf gift vouchers online?
A: Definitely! Our digital golf gift vouchers are perfect for birthdays, special occasions, or corporate gifts. They can be redeemed online or at the club.
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Contact & Support
Q: How do I contact Pezula Golf online shop?
A: You can email us at admin@pezulagolf.com, or use our contact page. Our team will respond quickly to help with order queries, shipping questions, or product recommendations.
